Archive for the ‘Professional’ Category

The year that was almost, but not quite what I expected it to be.

October 28th, 2011 | Posted by charleswolff | No Comments
Well, I started off this year with many big plans, goals and ambitions. Most of which fell through but I still accomplished much and feel as though it was a ...

New Direction and New Focus for charleswolff.me

May 4th, 2011 | Posted by charleswolff | No Comments
As of 05.04.2011 my blog has been up for a few months and I started it just as an outlet to write and provide insight into my daily life with ...

Employee Performance Measurements & Company Goals

January 18th, 2011 | Posted by charleswolff | 2 Comments
Do you or any of your fellow employees know how your company measures success? If your like most people, the answer is “no”.  It is amazing to me how many people do ...

Managing Employees More Effectively

January 12th, 2011 | Posted by charleswolff | No Comments
Managing employees is never an easy task and that is why you get paid the BIG bucks right? Well, in any case I am going to give you some tips ...

IVR Maintenance & Programming Part 2

January 5th, 2011 | Posted by charleswolff | No Comments
OK, here we are with Part 2 of my blog regarding IVR maintenance and programming. So after giving much thought to all of the different types of IVR and ACD ...